Need Help?

We're here to support your wellness journey.

✉️

Email Us

Get a response within 24 hours

support@v88wellness.com
📞

Call Us

Available Sun–Thu, 8am–8pm

+962 6 500 0088
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Visit Us

Come to the reception desk

Dabouq Village, Amman

Frequently Asked Questions

How do I book a class?

Open the app, go to the Schedule tab, pick your day and class, then tap "Book Class". You'll get a confirmation notification instantly.

Can I cancel a booking?

Yes, you can cancel for free up to 2 hours before the class starts. Go to My Bookings and tap "Cancel Booking".

What if a class is full?

You can join the waitlist. If someone cancels, you'll be automatically promoted and notified.

How do payments work?

We accept card payments through Tap (Visa, Mastercard), Apple Pay, and cash at the reception. All online payments are secure and PCI compliant.

Can I freeze my membership?

Contact us at the reception or via email to discuss freezing your membership. This is handled on a case-by-case basis.